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What
does it mean to "register" software. What are the advantages
to this?
Much of
the software that we have available is available on a try before you buy
basis. What this means is that you are free to download them from our
website. However, you won't get the full benefit of the software unless
you register it--that is, pay for it. Note: we use the terms "register"
and "unlock" interchangeably.
The try
before you buy nature of the software means you can check it out on your
computer and see if it works reasonably from a technical perspective and
you can also determine whether it fits your needs BEFORE you decide to
buy it. Because of this, we hope that you can understand it to be fair
that our software is non-returnable.
Ok--I get that--but how, exactly, do I register?
The process
for each product differs slightly, but basically it comes down to this:
- Find
the web page of the product you are interested in and then find the
"buy now" or "register now" button or link.
- Clicking
this will take you to our secure order screens. (Note: our secure order
screens are run by SWreg, a company that handles orders for many small
companies, not just our own. Because taking Internet software orders
are all they do, SWreg are superbly equipped to prevent fraud and in
fact in the many years of working with SWreg, no customer of ours has
ever had any sort of internet security / credit card problem whatsoever
(Not comfortable using your credit card online? Click
here for phone / fax purchase methods).)
- After
you pay for the software, an eMail will be sent to your inbox which
will contain your registration / unlock keycode. Make a note of this
keycode and keep it in a safe offline place in case you should ever
need to recover it in the future.
- Start
the software and click on the "unlock" button or link therein.
Then, carefully follow the steps there to actually unlock your software
using the keycode you have been issued.
If you lose
your registration code after purchase, don't think you got it at all when
you should have, or think that your unlock code isn't working, click
here.
What
happens if a new version comes out?
As a registered
use of a Dauntless Software product, in the case of most, but not all
software, you are entitled to FREE UNLIMITED UPGRADES of software.
This means that if a new version of the software you registered becomes
available, you may download it and register it again using the key you
were given (if we ever change our registration keys and yours doesn't
seem to be working, just drop us a note). The catch here is that the license
is for your personal use only. Transferring your registration code to
other individuals is in violation of your license (the license of registered
users)., and, should we find out, we will likely have little choice but
the unfortunate one of having to take legal action. We don't want to do
this--but--well--you understand. If we find a Dauntless Software registration
key being distributed, we can trace this back to the original registerer
pretty easily, as we maintain a database of keys and to whom they were
issued. Thanks for understanding.
Note: there
is occasionally a subtle difference between a new version and a new product.
While with our GroundSchool software, users are effectively entailed to
lifetime free upgrades, with certain CD-ROM titles especially, new products
are new products, not new versions. For example, we used to sell SimPlates
2000 on CD-ROM. After we made it, we made a number of upgrades that we
made available as free downloads from our website. After that, we came
out with SimPlates 2004 as a new product (this was a 2 CD-ROM set). SimPlates
2004 is a completely new product, and thus SimPlates 2000 customers are
not eligible for a free upgrade. In general, if there is a new product
in new packaging or with substantially new functionality/pricing, it will
be considered to be a new product. Also, for the most part if you have
purchased one CD-ROM product, we will not be sending you additional CD-ROMs
in the future - if there are upgrades, this will be via the Internet.
If there is a new product, you will have the option of buying this anew.
Thank you for understanding that while we have a very generous upgrade
policy, we follow a very industry standard practice in this regard.
If you have
additional questions, please don't hesitate to ask us
via the online helpdesk.
Blue
Skies!
The
Dauntless Aviation Team |
