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Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | My Issues

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Name That Plane
How do I get more aircraft?
Certificate Printing / Viewing
Name on Certificate is wrong
Livery on some aircraft is not historically correct
Some image very hard to tell
You got some aircraft / image wrong!
Update doesn't work
Source of Library / Learning Mode Information?
Source of Images?

General Issues
Incomplete / Corrupt Download
Can't download free aircraft checklist
Can't connect to Unlock Server
Getting 'Error 48'
Lost / Not Working / Never Received Unlock code.
PC software title appears distorted (DPI / Font Size Problem)
Getting an 'Error 75'?
Macintosh, iPhone/iPad, and/or Android version availability?
May I install on more than one computer or device?
How does this online help desk system work?





New Safelog PC/Mac Status
Holiday Notice Late Aug - Early Sept 2014


General
Lost / Not Working / Never Received Unlock code.
How does this online help desk system work?
Getting an 'Error 75'?
more...
GroundSchool FAA Knowledge Test Prep
GroundSchool Canada Theory Exam Prep
GroundSchool EASA ATPL / CPL / IR
GroundSchool Audio
SimPlates
FastFAR (FAR/AIM/PCG)
RideReady FAA Checkride Oral Exam Prep
AirCards
Safelog Pilot Logbook
Name That Plane
Certificate Printing / Viewing
Update doesn't work
Name on Certificate is wrong
more...
Five by Five FCC Exam Prep
PilotMorse

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We provide customer and technical support via this online helpdesk. This allows you to receive prompt (sometimes instant), efficient help from either our automated response system and/or the exact person who can best assist you. As a plus, such a system ensures that a detailed written record of the conversation is available for you which can be extremely helpful when asking for and receiving technical help.

While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you such an online helpdesk may nevertheless be a new concept. If so, please click here to learn more about why we do things this way. Thank you for your understanding!.