MyCommerce / Digital River / ShareIt FAQ for Affiliates

I signed up - what happens next?

MyCommerce will check the data of each newly registered affiliate and then notify the publisher. Since the publisher can either immediately accept a partnership with an affiliate or first check their information, there can be a short delay until the account is activated. This also depends on how often the publisher checks affiliate requests. In any case, we will notify you by e-mail of your request status.

After you have registered and your account has been activated, you will receive your login information for the Affiliate Control Panel. The Control Panel contains detailed information about your partnerships and products. After your account has been activated by the publisher, you can generate links and add them to your website, marketing their products. In the "Products" section of the Control Panel, you can create links to the relevant products and request authorization to market other products by the same software publisher. After receiving the publisher's authorization, you can add a direct link to the publisher's storefront. After deciding which products you would like to market, use the Link Generator in the Control Panel ('Products' section) to generate the links to the storefront product- or checkout pages. These links automatically contain your affiliate ID. This ensures that every sale you make can be attributed to you. You can then add these links to your website.

Please note: The publisher, not MyCommerce, is responsible for activating your account or authorizing product marketing. Also note that activation/authorization might be delayed. In any case, you will be notified by e-mail of all status changes. If a publisher rejects a partnership, please contact them directly.

When will I get paid my commission?

MyCommerce sends out Payment Reports to affiliates on the 8th of the each month for the previous month's sales. Payment is then made on the 15th for the previous month's earnings, provided you reach the minimum payment amount of 100 EUR/USD or 70 GBP in commission earnings.

Is there a minimum amount I have to earn in order to receive payment?

Yes, you must earn a minimum of 100 EUR/USD or 70 GBP in commission before payment can be made. If the minimum amount is not reached, the total is carried over to the next month.

How much commission will I receive?

Software publishers define commission rates for their affiliates and possibly for each product. You can either find the standard commission rate on the publisher's website, or you can view the applicable commission rate next to the product name in the product selection list in the Affiliate Control Panel. You will be notified by e-mail as soon as a publisher changes a commission rate.

Which payment methods and currencies are available for me to receive my payments?

You can receive your commission by Direct Deposit (USD), check (USD, EUR or GBP) or wire transfer (EUR, GBP). You can specify your preferred payment method in the Control Panel under Administration > Your Payment Information.

I haven't received my payment for last month's sales, what do I do?

This can be due to a number of reasons. If you have set a minimum payment yourself, it may not have been reached. Or you may not have reached our minimum (see "Minimum Amount" above). If so, your commission will be retained until it has reached the set limit. If you have not set a limit yourself, or if you think your commission should not have been retained, please contact us.

Are there any costs participating as an affiliate?

There are no monthly or fixed costs to you for participating in the MyCommerce affiliate program.

What information will I receive on my sales?

You can access sales reports in the Affiliate Control Panel. These provide an overview of your sales and commission payments by date. MyCommerce does not, however, disclose end customer data, since you are not the legal owner of this data.

How should I promote the products?

You can place the referral links anywhere on your website. It is typically a good idea to place them with complementing products or related topics to help generate referrals. Since you have a lot of flexibility with the links, you can also try out different locations of the links on your website to gauge their effectiveness.

How can a terminate a partnership with a software author / publisher?

In your Affiliate Control Panel, you can display all your partnerships in the section "Products". Simply filter by "Partnership exists". For each partnership, you will find a button "Terminate partnership". Then simply remove the links from your website after you submitted your termination request.

How can I find other products that I have not yet sold?

There are two options in the Affiliate Control Panel under Products ... Find to locate products for which you have not yet applied for partnerships: If you are looking for a specific product, then enter the entire product name or part of the product name (at least three characters) in the appropriate field. You can also search for a specific publisher by entering the publisher's name in the appropriate field. Please note that due to the large number of products available, we only display a selection of products if you do not filter by product or publisher name.

How can I generate links using the Link Generator?

Using the Link Generator, you can generate links to a storefront page or a specified website e.g. the publisher's website. You can find this function under Products ... Link Generator, or go to Products ... Find, filter for "Partnership exists", and click on "Generate product links" to the right of the product. To generate shopping cart, product and order page links, do the following:

• If you did not access this page directly via Products ... Link Generator, please enter the product ID.
• Select the page in the order process you would like to display.
• Then select the language to be displayed. (If no selection is made, English will be the default display language)

You can also define a URL reference for the back link. This URL will be used if the customer selects "Continue shopping" after placing a product into the shopping cart. You can link to your Website or display it as a reference if you have a store page. Your customer can then continue purchasing products.

If you click on the "Generate Product Links" button, the target URL is displayed in an output window. Every link generated by the Link Generator as described above contains your affiliate ID so that sales generated can be attributed to you.

How do I find products that aren't listed / 'Partnership does not exist'?

To find the product search function, go to Products > Find in the Affiliate Control Panel. You will find several options there for searching for products for which you have not yet requested partnerships:

• If you are looking for a specific product, enter the entire product name or part of the product name (at least three characters) in the appropriate field.
• You can also search for a specific publisher by entering the publisher's name in the appropriate field.
• You can also search for products in a specific category.
• If you know the MyCommerce product ID, you can enter it to find the product you are looking for.
• Please note that due to the large number of products available, only a selection of products is displayed, unless you filter by product or publisher name. Please also note that publishers can select the products for which they would like affiliate support.
• If you followed our instructions, but are unable to find a particular product by a publisher with whom you have not yet worked, please contact us indicating the name of the publisher.

Multiple accounts created?

Please note that only one Affiliate Control Panel account is necessary for access to all participants in our Affiliate Network. Please therefore continue using your existing account and login information to the Affiliate Control Panel with your affiliate ID and password to request additional affiliations.

Please note that you can embed product links into your website only after publishers have activated your account for their products. You will receive notification of this by e-mail.

1. First, carefully read through the questions above, including the Digital River FAQs in the big blue box above. If you have questions about any of this not covered here, please by all means reach out to us via our online helpdesk.
2. Second, visit our Affiliate Signup Page at MyCommerce / ShareIt / Digital River and fill out the application.
   • Please read the terms above and also the terms and conditions, privacy policy, etc on the MyCommerce / Digital River / ShareIT site above. T&Cs are subject to change without notice.
   • The signup form asks for a 'website.' If you have one, please put it, or the website of your employer / flight school / organization / etc. If you are a YouTube content creator, please put your YouTube channel address.

3. Third (important!) Open a ticket via our online helpdesk with the subject line "AFFILIATE SIGNUP: {your name / your organization name]." We want to make sure that we accept only quality affiliates, so please let us know about you. In no particular order, here are some questions and info that you may want to provide to help us better get to know you. Not all questions apply to each applicant.
   • In what capacity do you want to be an affiliate? For example: independent instructor, school, FBO, retail outlet, social media creator, etc. How do you propose lettering others know about us?
   • Do you or your organization have a website, Facebook page, YouTube channel, blog, etc.? Let us know what it is! For website and social media page owners, we are happy to find partners who are willing to link to us from their sites.
   • If you're a social media creator (including YouTube), please let us know your existing, verifiable audience size (estimates are fine) and, crucially, to what degree you are capable and willing to do substantial, unique marketing of our products within our platform. For example, we potentially welcome and can offer particularly attractive commission rates t o YouTube / social media content creators who are willing to invest in meaningful content creation (such as ads within popularly watched channels). Let us know what you are willing and able to do.
   • And so on.