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Mistyped your own email address when you placed the order? ■ Need a copy of your receipt/invoice? ■ Not sure what you ordered? ■ Order Lookup? ■ See/Modify Subscriptions?
Our apps are sold on a number of platforms and through a number of merchant services. You can resolve all the sorts of issues listed above and many more usually quickly and easily through the customer support website of the merchant service through which you purchased.
Find Your Order:
- For all orders placed via our website since November 2024: Visit the FastSpring customer support portal
- For orders placed via our website before November 2024: Digital River Shopper Support or FindMyOrder.com
- For orders placed via the Apple Mac, Apple iOS, Amazon, Google Play, or any other third party, please contact the third party customer service.
- Purchased via PayPal? Your order confirmation may have gone to your primary PayPal email address.
Additional Resources:
- Technically each of the resellers, not us, is who sells you the apps. So, only they can provide you with an invoice/receipt/etc.
- You may be able to look up your orders(s) via credit card or other means if you mistyped or no longer have access to your original email address
- We at Dauntless generally have zero access to things such as your payment card info. For some shops, such as the Apple ones, we can't even see individual orders.
- If you haven't already, you can also try our Unlock Help Wizard which can help recover already registered / activated products that our website knows about.
- Dauntless Support Helpdesk (please use this only after you've tried all of the above).
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