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Important Message

Customer notice:

As many of you know, we and many similar companies have been affected by the issues with a large merchant services provider.

We are now finalizing our work on getting new merchant services provider. Fingers crossed if it goes well, we will be up and running at least for our most popular products within a few days (maybe the 3rd week of Nov).

Meanwhile, as a special offer, if you must have the PC software NOW, please do the following steps:

  1. Buy EXACTLY the same product from the the iOS, Mac, or Google Play app stores.
  2. Make a note of
    1. Your order number at that store
    2. Your email address that you purchased with there and
    3. EXACTLY - please be very specific - which product(s) you purchased and ...
  3. Write a message to our online helpdesk with A, B, and C.
We will then issue you a complimentary PC code for the same product(s).

Terms:

  1. This offer only valid until our PC sales are back up at our own page. When it's gone it's gone.
  2. The person using the PC software MUST be the same as the person using the iOS/Mac/Android app. Unauthorized 'sharing' is not cool.
  3. Offer subject to withdrawal or modification without notice.
Thank you for your understanding.




Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode/Login Help | Update Your Info

FAQ > B2B - Bulk Purchases, Site/Lab Licenses, and Affiliates
Finding Your B2B (Bulk, Site License) Purchases

If you have purchased bulk or site licenses from us, recovering them is easy.
  1. TRY THIS FIRST! Go to www.FindMyOrder.com. This is the order lookup site managed by our MyCommerce / Digital River / ShareIT merchant partners. There, you can look up old orders and have them sent to you.
  2. You can also try using the system that we have online for regular retail single user purchases which you can see at www.dauntless-soft.com/lostcode. This will work for some, but not all bulk and site license purchases.
Once you do that, what happens next depends on what exactly you have purchased:
  • If you've purchased a SITE LICENSE, you will be able to recover the activation keys that correspond to your valid and active site licenses.
  • If you've purchased BULK LICENSES, then you will be given a URL (web address) to visit. This is an encrypted/secret web address unique to your order and/or account with us, so please keep it confidential! This will give you access to our Bulk License customer portal (fulfillment portal) where you will be able to see and manage all of your bulk purchases.

Related Issues
Lost / Not Working / Never Received Activation code
B2B Purchase Questions: methods, purchase orders, tax, etc.
What payment methods do you accept?
Paying by Purchase Order?
W-9 form?
Need a purchase quotation?
Setting up Dauntless as an 'Approved Vendor'?
All questions regarding sales tax / VAT on orders, including exemptions and refunds
How quickly Will you receive your product(s)?