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Important Message

Customer notice:

As many of you know, we and many similar companies have been affected by the issues with a large merchant services provider.

We are now finalizing our work on getting new merchant services provider. Fingers crossed if it goes well, we will be up and running at least for our most popular products within a few days (maybe the 3rd week of Nov).

Meanwhile, as a special offer, if you must have the PC software NOW, please do the following steps:

  1. Buy EXACTLY the same product from the the iOS, Mac, or Google Play app stores.
  2. Make a note of
    1. Your order number at that store
    2. Your email address that you purchased with there and
    3. EXACTLY - please be very specific - which product(s) you purchased and ...
  3. Write a message to our online helpdesk with A, B, and C.
We will then issue you a complimentary PC code for the same product(s).

Terms:

  1. This offer only valid until our PC sales are back up at our own page. When it's gone it's gone.
  2. The person using the PC software MUST be the same as the person using the iOS/Mac/Android app. Unauthorized 'sharing' is not cool.
  3. Offer subject to withdrawal or modification without notice.
Thank you for your understanding.




Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode/Login Help | Update Your Info

FAQ > Name That Plane
You got some aircraft / image wrong!

If you think we've gotten something wrong, please do the following. First, read through this FAQ. Perhaps your issue relates to something covered here? Second, do an update of the software. Your issue may have already been addressed and it's just a matter that you havenft updated the software yet to reflect this. Finally, to let us know about the issue, please click on one of the report an issue links in this software. This will take you to a web form where you can tell us about your specific issue. Our editors will be happy to look at this and address matters as necessary. We would really appreciate if you would please take care to really verify your idea before submitting it.

Please also recognize that this software has this report issuef feature built in not because it is shoddy, but rather because it is good. Everybody makes mistakes and every product can use refinement. Our system allows us get you the best, most current information to you as quickly as possible.