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Important Message

Customer notice:

As many of you know, we and many similar companies have been affected by the issues with a large merchant services provider.

We are now finalizing our work on getting new merchant services provider. Fingers crossed if it goes well, we will be up and running at least for our most popular products within a few days (maybe the 3rd week of Nov).

Meanwhile, as a special offer, if you must have the PC software NOW, please do the following steps:

  1. Buy EXACTLY the same product from the the iOS, Mac, or Google Play app stores.
  2. Make a note of
    1. Your order number at that store
    2. Your email address that you purchased with there and
    3. EXACTLY - please be very specific - which product(s) you purchased and ...
  3. Write a message to our online helpdesk with A, B, and C.
We will then issue you a complimentary PC code for the same product(s).

Terms:

  1. This offer only valid until our PC sales are back up at our own page. When it's gone it's gone.
  2. The person using the PC software MUST be the same as the person using the iOS/Mac/Android app. Unauthorized 'sharing' is not cool.
  3. Offer subject to withdrawal or modification without notice.
Thank you for your understanding.




Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode/Login Help | Update Your Info

FAQ > SimPlates
How often are the plates updated?

SimPlates is a product for flight simulator entertainment use only. It is NOT for use for real world flight or flight planning. As such, we make no guarantees about any future updates whatsoever. That said, while we make no guarantees, in practice we have really over-delivered and have provided regular updates for the past 10 years along the following lines:

  • USA plates in the app are generally actually up to date or very close to it. That is to say, they are updated consistently with the FAA/NACO 56-day charting cycle. From time to time (once every few years), the FAA changes their internal formats such that it "breaks" our retrieval system for a bit - we usually figure this out and fix it before too long.
  • Europe (Eurocontrol) plates in the app are now generally updated at least once per year, and often more than than this.
  • Other countries are updated from time to time as seems reasonable and as a variety of circumstances permit.

The above is a guideline report of what has been the case recently (as of this writing) and what, generally speaking, we expect to continue into the near future. However, SimPlates is provided only with the "guarantee" of having an available set of plates essentially the same as what is listed under "Plate List" on the SimPlates home page at any given point.

If you require always-current plates, these can be purchased from real-world aviation data providers for approximately $2000 for 6 months. With SimPlates costing just a tiny fraction of this while actually exceeding some of the "worldwide" coverage providers in many areas, you can perhaps better appreciate the tremendous value that SimPlates provides the serious simulation enthusiast.