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Important Message

Customer notice:

As many of you know, we and many similar companies have been affected by the issues with a large merchant services provider.

We are now finalizing our work on getting new merchant services provider. Fingers crossed if it goes well, we will be up and running at least for our most popular products within a few days (maybe the 3rd week of Nov).

Meanwhile, as a special offer, if you must have the PC software NOW, please do the following steps:

  1. Buy EXACTLY the same product from the the iOS, Mac, or Google Play app stores.
  2. Make a note of
    1. Your order number at that store
    2. Your email address that you purchased with there and
    3. EXACTLY - please be very specific - which product(s) you purchased and ...
  3. Write a message to our online helpdesk with A, B, and C.
We will then issue you a complimentary PC code for the same product(s).

Terms:

  1. This offer only valid until our PC sales are back up at our own page. When it's gone it's gone.
  2. The person using the PC software MUST be the same as the person using the iOS/Mac/Android app. Unauthorized 'sharing' is not cool.
  3. Offer subject to withdrawal or modification without notice.
Thank you for your understanding.




Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode/Login Help | Update Your Info

FAQ > Safelog Pilot Logbook
Getting your Safelog eLog on a new device is fast, easy, and free.

Good news! Installing Safelog on a new device or platform is easy and free.

Your single Safelog subscription gives you access to Safelog on every compatible device you own. There are no additional charges or fees for this. What's more, we offer polished, feature-rich apps on each supported platform, which means that you can enjoy a streamlined logbook experience, online or off.

If you get a new device (either of the same type you had before or of a new type):

  • Visit www.PilotLog.com and download the app for the platform of your choice. For certain platforms, such as Apple Mac, Apple iOS, and Android, this is done via the official app stores. The downloads are free.
  • Download and install the app on your device.
  • Start the app. You will be prompted for your username and password.
  • Your log data will be sent from our cloud servers to your device in a matter of a few moments. Once that's done, you can use the app freely.
The entire process is fast and easy.