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Important Message

Customer notice:

As many of you know, we and many similar companies have been affected by the issues with a large merchant services provider.

We are now finalizing our work on getting new merchant services provider. Fingers crossed if it goes well, we will be up and running at least for our most popular products within a few days (maybe the 3rd week of Nov).

Meanwhile, as a special offer, if you must have the PC software NOW, please do the following steps:

  1. Buy EXACTLY the same product from the the iOS, Mac, or Google Play app stores.
  2. Make a note of
    1. Your order number at that store
    2. Your email address that you purchased with there and
    3. EXACTLY - please be very specific - which product(s) you purchased and ...
  3. Write a message to our online helpdesk with A, B, and C.
We will then issue you a complimentary PC code for the same product(s).

Terms:

  1. This offer only valid until our PC sales are back up at our own page. When it's gone it's gone.
  2. The person using the PC software MUST be the same as the person using the iOS/Mac/Android app. Unauthorized 'sharing' is not cool.
  3. Offer subject to withdrawal or modification without notice.
Thank you for your understanding.




Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode/Login Help | Update Your Info

FAQ > Name That Plane
Name on Certificate is wrong

If you see somebody else's name: Name That Plane is sold under a SINGLE-USER, strictly non-transferable license. The name printed there can ONLY be that of the registered user. You need to purchase your own copy of the software to get a certificate printed in your name.

If your own name does not display properly: if for some reason your OWN name, that is to say, the name of the registered user of the software who is you, did not show up correctly, please contact us via this helpdesk and carefully explain the situation and we will do our best to help you.