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Important Message

Customer notice:

As many of you know, we and many similar companies have been affected by the issues with a large merchant services provider.

We are now finalizing our work on getting new merchant services provider. Fingers crossed if it goes well, we will be up and running at least for our most popular products within a few days (maybe the 3rd week of Nov).

Meanwhile, as a special offer, if you must have the PC software NOW, please do the following steps:

  1. Buy EXACTLY the same product from the the iOS, Mac, or Google Play app stores.
  2. Make a note of
    1. Your order number at that store
    2. Your email address that you purchased with there and
    3. EXACTLY - please be very specific - which product(s) you purchased and ...
  3. Write a message to our online helpdesk with A, B, and C.
We will then issue you a complimentary PC code for the same product(s).

Terms:

  1. This offer only valid until our PC sales are back up at our own page. When it's gone it's gone.
  2. The person using the PC software MUST be the same as the person using the iOS/Mac/Android app. Unauthorized 'sharing' is not cool.
  3. Offer subject to withdrawal or modification without notice.
Thank you for your understanding.




Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode/Login Help | Update Your Info

FAQ > Name That Plane
How do I get more aircraft?

The demo version of Name That Plane which you download from our website includes a small set of aircraft. Once you have that running on your PC, you are invited to try the 'update' feature to install a few more. This is basically to show you how the update feature works.

However, at this point you will have only a small subset of the total number of aircraft installed on your PC. To get access to all of them, you must register (purchase) the software. This can be done via the buy now buttons on the Name That Plane page on our website.

Once you have registered the software, you will need to use the update feature again to get all of the available aircraft. As the total size of this download is in the area of 100mb, it will take a little while to download this. However, for most people with reasonably fast Internet connections, usually this should not be take more than, for example, 10-30 minutes at most (and for many much less). If you're still on a dial-up connection, this will take longer, but is still do-able, perhaps overnight or in pieces. Sorry, we do not offer this software on CD-ROM or other physical medium that we can send to you.

You are encouraged to check the update screen from time to time to check for updates anyway, as we are likely to add/change data as time goes on.