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Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode Help | Update Your Info

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GroundSchool FAA Knowledge Test Prep
"Error 75" in GroundSchool
Approved Ground School?
Are GroundSchool questions the real thing?
ATP Part 121 or 135 Test?
Can't activate discount during the purchase process
CATS and LaserGrade Test Emulation Modes?
Do you have study software for the IA test?
How to report an issue with a question or learning content ...
How to use the plotter / protractor / compass?
No Test Bank Installed?
Number of Questions in GroundSchool vs. FAA?
Setup re-runs when I expect the program to start
Sport Pilot?
Things look misshapen / bloated
Where can I take my FAA written test?
Instrument Flight and Ground Instructor Issues..

General Issues
Can't connect to Unlock Server
Can't download free aircraft checklist
Getting 'Error 48'
Getting an 'Error 75'?
How does this online help desk system work?
Incomplete / Corrupt Download
Lost / Not Working / Never Received Unlock code.
Macintosh, iPhone/iPad, and/or Android version availability?
May I install on more than one computer or device?
PC software title appears distorted (DPI / Font Size Problem)
How to Change Email Address / Address / Phone Number


End of August 2019 - Several Dauntless staff members will be on holiday during this period. We thank you for your patience during this period.

Lost / Not Working / Never Received Unlock code.
How does this online help desk system work?
Getting an 'Error 75'?
GroundSchool FAA Knowledge Test Prep
Number of Questions in GroundSchool vs. FAA?
How to use the plotter / protractor / compass?
Approved Ground School?
GroundSchool Canada Theory Exam Prep
GroundSchool EASA ATPL / CPL / IR
GroundSchool Audio
RideReady FAA Checkride Oral Exam Prep
Safelog Pilot Logbook
Name That Plane
Five by Five FCC Exam Prep

Support via Telephone?

We provide customer and technical support via this online helpdesk. This allows you to receive prompt (sometimes instant), efficient help from either our automated response system and/or the exact person who can best assist you. As a plus, such a system ensures that a detailed written record of the conversation is available for you which can be extremely helpful when asking for and receiving technical help.

While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you such an online helpdesk may nevertheless be a new concept. If so, please click here to learn more about why we do things this way. Thank you for your understanding!.